City of Plantation, Florida
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Pool Fill Sewer Credit/Leak Credit
ATTENTION: We are currently experiencing issues with our online submittals. Please email utilitybilling@plantation.org directly for forms and assistance.
The City offers one courtesy sewer credit per year. Please complete your Swimming Pool Fill Sewer Credit Application by clicking on the titular link.
Note:
Credit only applies to those properties connected to the City of Plantation sewer system. Properties on the septic tank system do not qualify.
Effective September 1st, 2025, customers must be enrolled in EyeOnWater to receive a Swimming Pool Fill Sewer Credit. Customers may enroll at www.eyeonwater.com/signup
The City offers one courtesy leak credit per year. Below are the guidelines:
WATER: MUST EXCEED 2.5 TIMES THE ACCOUNT AVERAGE TO QUALIFY, OR SURPASS THE 3rd TIER.
SEWER: MINIMUM OF 5,000 GALLONS TO QUALIFY.
Please complete your Leak Credit Request by clicking on the titular link.
Important Information About Leak Adjustments/Sewer Credits
Leak adjustments & sewer credits are provided as a one-time courtesy to help offset unusually high bills caused by qualifying leaks and/or pool fills. Please note:
- Leak adjustments/sewer credits will not cover the full cost of the water lost/used.
- The adjustment amount is determined in accordance with the City’s policies and is applied as a partial credit only.
- Customers are responsible for paying the remaining balance after the adjustment.
- The City of Plantation is one of the few municipalities in Broward County to offer this program.
Note:
Effective September 1st, 2025, customers must be enrolled in EyeOnWater to receive a Leak Credit. Customers may enroll at www.eyeonwater.com/signup
