CITY OF PLANTATION

HUMAN RESOURCES TECHNICIAN-

WORKER’S COMPENSATION SPECIALIST

 

DEFINITION         

This is a non-exempt position, which is advanced clerical work of a specialized nature coordinating the Worker’s Compensation policies and procedures within the Human Resources  Department.  Work is performed under the direct supervision of the Human Resources Manager.

An employee in this classification is responsible for the performance of relatively complex clerical work and requires the application of judgment and initiative based on knowledge gained through experience. This classification requires continuous public contact with health care providers and employees and requires a working knowledge of Human Resources and Worker’s Compensation practices and procedures. 

EXAMPLES OF WORK PERFORMED         

May assist employees in coordinating their medical treatment through health care providers when injured on the job.

May assist in the health care billing procedures for health care providers.

May greet the public and employees to the Human Resources Department; provide information requiring knowledge of departmental policies and procedures.

May provide information to prospective job applicants regarding current openings, job requirements, testing dates and procedures, and other employment related matters.

May post and place newspaper advertisement for job vacancies, and update the employment section of the City's web site.

May coordinate the City’s Drug Free Workplace program, maintain required documentation for City’s Volunteer program; assist with special events, i.e. annual Relay for Life program and Mentoring program.

May enter all necessary employee data into computer terminal.

Responds to inquiries regarding employment verifications, employment opportunities, salary and benefits surveys; performs various special projects at the request of the Human Resources Director.

Maintains relatively complex records; post to records; prepare reports from records; provide information on policies and procedures pertaining to records.

May operate typewriting equipment, personal computer and or related data processing equipment.

Performs related work as required and as directed.

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of  Federal and State laws and regulations relating to Worker’s Compensation.

Considerable knowledge of personnel office practices, procedures and record keeping.

Considerable knowledge of business English, spelling, punctuation and arithmetic.

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Considerable knowledge of  laws rules, policies and procedures governing personnel activities in the City.

Knowledge and skill in the operation of on-line electronic data processing systems and computer terminal.

Knowledge of proper telephone etiquette and procedures.

Knowledge of modern information systems and standard software applications such as Windows, Word and Excel.

Ability to interpret rules, laws, ordinances, contracts, policies and procedures and provide accurate information.

Ability to work independently, prioritize work, meet deadlines and handle confidential and sensitive materials.

Ability to make moderately complex arithmetical computations and tabulations accurately.

Ability to understand and carry out instructions and to complete work assignments correctly.

Ability to maintain relatively complex clerical records and to prepare reports from such records.

Ability to establish and maintain an effective working relationship with departmental officials, other municipal employees and the general public.

Experience in general office work with excellent clerical skills, typing, data entry and Windows NT/Microsoft Word and Excel skills.

DESIRABLE EXPERIENCE AND TRAINING         

Graduation from a standard high school supplemented by courses in business practices; considerable clerical experience, preferably in area of required specialization.

Any equivalent combination of education, experience and training which provides the required knowledge, abilities and skills may be considered.

This is a designated “Will Call Recovery” classification in the City’s Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies.  Attendance at National Incident Management System (NIMS) training at the appropriate level is mandatory.

 

REV. 10/07                        

 

 

 

 

 

 

 

Equal Opportunity Employer

Drug-Free Workplace