CITY OF
HUMAN RESOURCES ASSOCIATE
DEFINITION
This is a
non-exempt position, which is advanced clerical work of a specialized nature
within the Human Resources Department.
An employee
in this classification is responsible for the performance of relatively complex
clerical work and requires the application of judgment and initiative based on
knowledge gained through experience.
Such decisions are made in accordance with established precedents or
Human Resources Department policies.
This classification requires continuous public contact and a working
knowledge of Human Resources practices and procedures. Work is performed under the general direction
and supervision of the Human Resources Director, who observes and evaluates the
effectiveness of performance.
EXAMPLES
OF WORK PERFORMED
May greet
the public and employees to the Human Resources Department; provide information
requiring knowledge of departmental policies and procedures.
May provide
information to prospective job applicants regarding current openings, job
require-ments, testing dates and procedures, and other employment related
matters.
May schedule
interviews and testing for prospective applicants and conduct employment
reference and background checks.
May post and
place newspaper advertisement for job vacancies, and update the employment
section of the City's web site.
May
coordinate hiring procedures including the scheduling of the medical
examination and drug test.
May
administer the Employees Orientation Program and the sign-in of all new
employees for payroll, employee benefits, medical and dental insurance benefits
and explaining both insurances to new employees, etc.
May enter
all necessary employee data into computer terminal.
May prepare
all Human Resources Action forms including Merit Increases, Promotions,
Demotions, Transfers, Status and/or Shift Changes, Reclassifications, Leave of
Absence, Termination.
May maintain
master Human Resources files by posting salaries, personal data, employee
status changes and other necessary data.
May assist
and serve as backup to the Payroll Administrator in the daily functions
regarding payroll activities.
HUMAN
RESOURCES ASSOCIATE
.Page
2
In the
absence of the Payroll Administrator, may process bi-weekly payroll, verify
accuracy of all necessary changes, audits and input data from departmental
timesheets, balance hours, and justify payroll reports to insure proper payroll
computations. Prepare payroll checks for
distribution to employees.
Responds to
inquiries regarding employment verifications, employment opportunities, salary
and benefits surveys.
Performs
various special projects at the request of the Human Resources Director.
Maintains
relatively complex records; post to records; prepare reports from records;
provide information on policies and procedures pertaining to records; prepares
purchase orders, balances billing invoices.
May operate
typewriting equipment, personal computer and or related data processing
equipment.
May conduct
and participate in salary and benefit surveys and analyze data received.
May maintain
and update the Compensation Plan.
May respond
to subpoena of records in accordance with City procedures and state laws.
May assist
the Insurance Benefits Manager with resolving insurance claims and provider
issues, reviewing insurance contracts, reconciling insurance provider billings,
corresponding with former employees and retires regarding insurance issues and
benefits and answering any questions/issues for all employees.
May assist
with annual Medicare COB reports, Retiree/Cobra reports and other various
reports necessary for insurance programs.
Performs
related work as required and as directed.
KNOWLEDGE,
ABILITIES AND SKILLS
Considerable
knowledge of Human Resources office practices, procedures and record keeping.
Considerable
knowledge of business English, spelling, punctuation and arithmetic.
Considerable
knowledge of laws, rules, policies and procedures governing personnel
activities in the City.
Knowledge
and skill in the operation of on-line electronic data processing systems and
computer terminal.
Knowledge of
proper telephone etiquette and procedures.
HUMAN
RESOURCES ASSOCIATE
.Page
3
Knowledge of
Federal and State laws and regulations relating to payroll, insurance (HIPPA
and COBRA guidelines), etc.
Knowledge of
modern information systems and standard software applications such as Windows,
MS Word and Excel.
Ability to
interpret rules, laws, ordinances, contracts, policies and procedures and
provide accurate information.
Ability to
work independently, plan work schedules, prioritize work, meet deadlines and
handle confidential and sensitive materials.
Ability to
make moderately complex arithmetical computations and tabulations accurately.
Ability to
understand and carry out instructions and to complete work assignments
correctly.
Ability to
maintain relatively complex clerical records and to prepare reports from such
records.
Ability to
adhere to tight schedules and still maintain work quality.
Ability to
establish and maintain an effective working relationship with departmental
officials, other municipal employees and the general public.
Experience
in general office work with excellent clerical skills; typing, data entry and
Windows NT/MS Word and Excel skills.
DESIRABLE
EXPERIENCE AND TRAINING
Graduation
from a standard high school supplemented by courses in business practices;
consider-able clerical experience, preferably in area of required
specialization.
Any
equivalent combination of education, experience and training which provides the
required knowledge, abilities and skills may be considered.
This is a designated Will Call Recovery
classification in the Citys Emergency Operations Plan and will require the
employee occupying this position to work for declared emergencies. Attendance at National Incident Management
System (NIMS) training at the appropriate level is mandatory.
REV. 10/07
Equal Opportunity Employer
Drug Free Workplace