CITY OF
COMMUNITY
SERVICE AIDE
DEFINITION
This is a non-exempt position, which is non-hazardous police
work in the field or at the police department.
The Community Service Aide also provides numerous human services,
general information and assistance to the public.
An employee in this classification is responsible for performing
various duties within the Police Department in an assigned area; such as;
accident investigation, parking enforcement, vehicle service, animal control,
crime prevention, complaint desk, worthless checks, dispatching, crime scene
processing, or other technical functions as required.
EXAMPLES OF WORK PERFORMED
Specific assignments or activities may include:
Enforces parking laws.
Investigates traffic accidents and issues related traffic
citations; directs traffic.
Investigates minor
non-hazardous crimes and non-criminal incidents.
Processes minor crime scenes for latent evidence.
Testifies in legal proceedings.
Performs duties in specialized
units or in coordination with them.
Assists in department programs.
Performs various clerical and
administrative tasks or other work as required.
Performs related work as
required and as directed.
KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of State Statutes,
local ordinances and department rules, regulations, policies and procedures.
Knowledge of court procedures.
Knowledge of geography of the
City.
Some knowledge of modern
information systems and standard software application.
Ability to work independently
with minimal direct supervision.
Ability to deal courteously and
effectively with the public in all situations.
COMMUNITY SERVICE AIDE…………………………………………………………...Page 2
Ability to operate a City
vehicle and possess the required license.
Ability to operate a personal
computer with City software.
Ability to express ideas
clearly and concisely, and to prepare clear and concise reports.
Ability to maintain confidentiality, prioritize work assignments
and work independently.
Ability to understand and carry
out instructions and to complete work assignments correctly and properly use a
Police radio.
Ability to establish and
maintain an effective working relationship with other municipal employees, City
officials and the general public.
DESIRABLE EXPERIENCE AND TRAINING
Graduation from a standard High
School or G.E.D. equivalent.
Ability to meet all requirements of the Criminal Justice
Standards and Training Commission and those of the Department.
Must currently possess or be eligible to obtain, a
Florida driver’s license with an overall good driving record. No single suspension of driver’s license
within the past two (2) years and no more than two (2) suspensions within the
past five (5) year history (except if suspension was due to insurance error or
clerk of court error).
This is a
designated “Will-Call Recovery” classification in the City’s Emergency
Operations Plan and will require the employee occupying this position to work
for declared emergencies. Attendance at
National Incident Management System (NIMS) training at the appropriate level is
mandatory.
REV: 10/07
Equal
Opportunity Employer
Drug-Free
Workplace