CITY
OF
CLERK
TYPIST II
DEFINITION
This is a non-exempt position, which is advanced
and varied clerical work requiring excellent clerical skills.
An employee in this classification is
responsible for performing a variety of clerical duties, which involves
moderately complex work methods and specialized clerical knowledge. Employee exercises initiative and some
independent judgment based on knowledge of operations. A major function of this classification is
rapid and accurate typing of correspondence, minutes of meetings, reports and
other material from drafts, copy or dictating machine. This position requires advanced clerical
skills and knowledge of techniques and a demonstrated ability to exercise independent
judgment in the performance of routine duties.
Work is reviewed while in progress and upon completion through
observation and results obtained.
EXAMPLES
OF WORK PERFORMED
Performs typing assignments requiring speed and
accuracy, usually via word processing equipment, including independent
compilation and preparation of reports, forms and correspondence; may type
highly involved or intricate tables and reports; may type letters,
correspondence, minutes of meetings, material from copy, rough draft or
dictation equipment, frequently involving judgment regarding the information
included, format used, grammar, spelling and sentence structure.
May operate typewriting equipment, personal
computer and/or related data processing equipment.
May attend evening public meetings, if position
requires.
May maintain relatively complex records; post to
records; prepare reports from records; provide information on policies and
procedures pertaining to records; track inspections for occupational licenses
May input and monitor inspections related to functions
and services of the Department.
May process documents and applications; review
information for sufficiency and accuracy; obtain necessary signatures and
information and routes appropriately; maintain, follow-up, code and cross-index
records; maintain files.
May research complex public records to prepare
reports and/or furnish information and copies.
May make arithmetic calculations with the use of
calculating machines; operate standard office equipment.
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May receive and properly respond to inquiries
and complaints; answer telephone; explain functions and services of the
department to which assigned; establish effective working relationship with the
public, City officials and other employees.
Performs related work as required and as
directed.
KNOWLEDGE,
ABILITIES AND SKILLS
Considerable knowledge of business English,
composition, spelling, punctuation, grammar and arithmetic.
Considerable knowledge of modern terminology,
office practices and procedures.
Some knowledge of the organization of the City,
services provided, policies and procedures and geographical locations of
departments and divisions.
Knowledge of modern information systems and
standard software applications such as Windows, Word and Excel.
Knowledge of proper telephone etiquette and
procedures; ability to handle situations and to deal effectively with the
general public on the telephone and in person.
Ability to maintain confidentiality, prioritize
work assignments and to work independently.
Ability to make a variety of arithmetic
computations and calculations with speed and accuracy.
Ability to understand and follow instructions
and to complete work assignments correctly.
Ability to learn assigned clerical task readily
and adhere to prescribed routine.
Ability to adhere to a tight schedule and still
maintain work quality.
Ability to establish and maintain an effective
working relationship with other municipal employees, City officials and the
general public.
Skilled in the taking and transcribing of
dictation.
Experience in general office work with excellent
clerical skills; typing, dictaphone transcription, data entry and Windows
95/MicroSoft Word skills.
DESIRABLE
EXPERIENCE AND TRAINING
Graduation from a standard high school or an
equivalent recognized certificate, supplemented by typing and computer courses.
Experience in general office work including
typing and computer skills.
Minimum typing requirement of 40 words per
minute.
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Any equivalent combination of education,
experience or training which provides the required knowledge, abilities and
skills may be considered.
Depending on assignment, this is a designated
Recovery or Will-Call Recovery classification in the Citys Emergency
Operations Plan and will require the employee occupying this position to work
for declared emergencies. Attendance at
National Incident Management System (NIMS) training at the appropriate level is
mandatory.
REV. 10/07
Equal
Opportunity Employer
Drug-Free
Workplace