CITY OF
ALARM
COORDINATOR
DEFINITION
This is a non-exempt position, which is advanced and varied
clerical work in the Records Division of the Police Department.
An employee in this position is a person designated by the Chief
of Police to coordinate, control and review alarm applications, permits and
false alarm notifications for burglar and panic alarms and is a person
designated by the Fire Chief to coordinate, control and review alarm
applications, permits and false alarm notifications for fire and medical
alarms. Work is performed under the
supervision of the Records Systems Coordinator.
EXAMPLES OF WORK PERFORMED
Maintains burglar/fire applications.
Informs resident/business of ordinance requirements.
Invoice and process payment for yearly renewal fees (residence
will now be added to business).
Delinquent renewal fees now invoiced additional processing fee.
Waive yearly renewal for residents with no false alarms in
12-month period.
Enter and invoice daily alarm occurrences to include tabulation
of more than 3 in stated period.
Run daily program to send occurrence to Finance who generate and
mail all invoices.
Process mandated yearly updates of application information which
arrive daily.
Correspond with those having an alarm but no alarm permit by
phone and mail.
Prepare for quarterly Alarm Awareness Class for both business
and residents.
Responsible for initial appeal process, which must be made in
timely manner stated in ordinance.
Request and review all evidence of contested reimbursements.
Ability given to waive fine upon receipt of proper
documentation.
At the direction of Alarm Administrator may revoke and then
reinstate alarm permit.
Responsible to notify alarm company of such revocation.
Prepares all correspondence between resident/business and Alarm
Administrator.
Should fine remain unpaid fee shall be deemed a lien on said
property – forward to legal.
Alarm system Contractors, now required to register annually,
work with the Building Dept. through Accela database.
Contractors now fined for failure to notify police/fire during
repair, service or test – process invoice.
ALARM COORDINATOR………………………………………………………………………….Page 2
KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of business English, spelling and arithmetic.
Knowledge of modern office practices and procedures.
Knowledge of proper phone telephone etiquette and procedures.
Some knowledge of modern information systems and standard
software such as Word, Windows, and Excel.
Ability to maintain index-filing systems and to classify
documentary material for filing purposes.
Ability to enter and retrieve computer data.
Ability to understand and follow instructions and to complete
work assignments correctly.
Ability to maintain confidentiality, prioritize work assignments
and work independently.
Ability to learn assigned clerical tasks readily and adhere to
prescribed routines.
Ability to meet and deal courteously with the general public.
Ability to establish and maintain an effective working
relationship with other municipal employees, City officials and the general
public.
Skilled in the operation of personal computer and typewriter
with accuracy and reasonable rate of speed.
DESIRABLE EXPERIENCE AND TRAINING
Graduation from a standard high school or G.E.D.
equivalent. Experience in general office
work or related clerical work; or any equivalent combination of training and
experience which provides the required knowledge, abilities and skills may be
considered.
Must
currently possess or be eligible to obtain, a
This is a
designated “Will-Call Recovery” classification in the City’s Emergency
Operations Plan and will require the employee occupying this position to work
for declared emergencies. Attendance at National Incident Management System
(NIMS) training at the appropriate level is mandatory.
REV: 10/07
Equal
Opportunity Employer
Drug-Free
Workplace