The Plantation Police Department Communications Center is certified by the Department of Health to conduct training and certification of 9-1-1 Telecommunicators. All newly hired Dispatcher Trainees participate in the Center’s approved comprehensive training program consisting of a minimum of 1200 hours in instruction, including classroom, on-the-job, scenario, and online training. During this training program, telecommunicators become eligible to receive their 9-1-1 Public Safety Telecommunicator state certification upon successful completion of the state exam.
Throughout the year, all telecommunicators participate in training/ retraining related to their job function. Training may consist of required annual training topics, refresher training, training in new procedures or new equipment, or any other training that would assist in developing the employees’ skills. A minimum of 20 hours of job-related training is required biennially to renew each telecommunicator’s 9-1-1 Public Safety Telecommunicator certification.
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Thank you for your interest in a career with the Plantation Police Department Communications Center!
Please click here to view a presentation on the Dispatcher Trainee position. As you have seen in this presentation, the application process is thorough and designed to assist us in selecting the best possible candidate for the Dispatcher Trainee position. When we are processing applications for Dispatcher Trainees, we are looking for long-term, career oriented candidates. This is why we want you to be aware of the realities surrounding this type of job and work environment.