Water Quality Laboratory personnel will be happy to answer your questions about your water quality. Please call (954) 797-2209 Monday through Friday from 8:00am to 4:30pm. If you have a complaint about your water quality and are calling after regular business hours, please call (954) 797-2169. The water plant operator will take a message and refer the complaint to the lab, which will return your call within 24 hours.
Dirty Water
Water may occasionally become discolored due to water main breaks, fires that use a high volume of water, or problems at the water plant. These problems usually show up in your home as discolored water from your faucet or shower. Do not be alarmed. This water is not unsafe to drink. It merely contains sediments due to sudden changes in pressure in the system. When the cause of the problem is corrected, the sediments will be flushed from the system. Do not wash clothes because the sediments may cause stains.
Please notify water services to let them know there is a problem by calling (954) 797-2290 Monday through Friday between 8:00am and 4:30pm or (954) 797-2169 after normal business hours.
