Hours of Operation
8:00 AM – 4:00 PM, Monday through Friday (excluding City holidays)
Coming Soon … Your Account Number Format is Changing!
Please look for the change on your Bill and use the New Account Format on all payments for Utilities.
Don’t Forget to update your account number on payments made in Person, by Mail, Online or through your Bank to ensure payments are properly credited.
The current account number is 12345-06. It will be changed to New Account Number 012345-06.
Utility Billing Procedures
You will receive a City of Plantation Utility bill for your water and sewer service each month. Your meter will be read on approximately a 30-day cycle. If you believe an error has been made in your bill, or if you dispute your obligation to pay the bill, you may contact the Utility Billing Department, 954-797-2290.
Mail your payment to:
City of Plantation Utility Billing Dept.
P.O. Box 31132
Tampa, FL 33631-3132
Or leave your payment in one of the convenient drop box locations:
City Hall, 400 NW 73rd Avenue
Central Park Multipurpose Center, 9151 NW 2nd Street
Jim Ward Community Center, 301 NW 46th Avenue
Volunteer Park, 12050 W. Sunrise Boulevard
For questions or concerns regarding your Utility bill, please use the email: Utilitybilling@plantation.org.