For information regarding water quality, infrastructure, capital projects, etc., please use the email: Water@Plantation.org.
For Utilities emergencies (sewer back-ups and spills, water main breaks, flooding) during regular business hours, please call 954-797-2290.
For Utilities emergencies during evenings and weekends, please call 954-797-2169.
For questions regarding your Utilities bill, please call 954-797-2290 during regular business hours.
Utilities Department Mission Statement
The Utilities Department provides the city’s residents and businesses with safe drinking water, waste water treatment and disposal services. Services are provided in an efficient and cost effective manner, while complying with all federal, state and local regulations, such as the Safe Drinking Water Act (SDWA) and the Clean Water Act (CWA).
Utilities Department Overview
Utility services are provided as an “enterprise fund” that earns its revenues through selling water and waste water services. No general funds are used for these functions and they are not supported by property taxes. The utility’s primary function is to provide cost effective, environmentally safe, water and waste water treatment and disposal services.
It is the goal of the department to provide our residents, customers and the business community clean, safe, high-quality water and environmental stewardship in the treatment and disposal of waste water while sustaining and enhancing our infrastructure.
This department is comprised of 102 budgeted positions: 87 full-time, 5 part time and 10 will-call employees. The seven major programs providing services include the following links:
- Water Treatment and Supply
- Waste Water Treatment and Disposal
- Plant Maintenance
- Water Distribution
- Waste Water Collection and Maintenance
- Water Quality Assurance
We encourage you to review the various tabs and programs to understand better what we do and how it affects you now and in the future. You will gain insight about the need to conserve water as well as you will learn more about our commitment to water quality, customer service, capital improvements, and how to report vandalism you may witness to city infrastructure and equipment.