Calendar of Events
Utilities Department

Welcome to the Utilities Department


The City of Plantation Utilities Department will TEMPORARILY be using free chlorine residual in our drinking water distribution system as part of our annual preventive maintenance program.

The start and end dates are as follows:

Begins:  Monday, September 10, 2018
Ends:  Monday, September 24, 2018

Some customers may notice a slight change in the taste or the smell of their tap water during this period of time.  The water will continue to be safe for drinking water purposes.  During this period, select fire hydrants will be flushed as part of our maintenance program. Residents who are on kidney dialysis or those who have other medical conditions should contact their health care providers for more information about increasing chlorine levels in their drinking water during this time. If you have any questions, please telephone our Laboratory Manager & Regulatory Compliance Coordinator Rupert McCormack at 954-414-7355, or email

Questions regarding your Utilities bill? Please call 954-797-2290 during regular business hours, or contact them via email at

For Utilities emergencies (sewer back-ups, water main breaks, meter leaks) during regular business hours, please call 954-513-3462. 

For Utilities emergencies during evenings and weekends, please call 954-797-2169.  

For information regarding water quality, infrastructure or capital projects, please email:  

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

2017 Water Quality Report

Utilities Department Mission Statement

The Utilities Department provides the city’s residents and businesses with safe drinking water, waste water treatment and disposal services.  Services are provided in an efficient and cost effective manner, while complying with all federal, state and local regulations, such as the Safe Drinking Water Act (SDWA) and the Clean Water Act (CWA).

Utilities Department Overview

Utility services are provided as an “enterprise fund” that earns its revenues through selling water and waste water services. No general funds are used for these functions and they are not supported by property taxes.  The utility’s primary function is to provide cost effective, environmentally safe, water and waste water treatment and disposal services.

It is the goal of the department to provide our residents, customers and the business community clean, safe, high-quality water and environmental stewardship in the treatment and disposal of waste water while sustaining and enhancing our infrastructure.

This department is comprised of 115 budgeted positions: 107 full-time and 8 part time employees.  The seven major programs providing services include the following links:

  1. Water Treatment and Supply
  2. Waste Water Treatment and Disposal
  3. Plant Maintenance
  4. Water Distribution
  5. Waste Water Collection and Maintenance
  6. Water Quality Assurance
  7. Administration

We encourage you to review the various tabs and programs to understand better what we do and how it affects you now and in the future.  You will gain insight about the need to conserve water as well as you will learn more about our commitment to water quality, customer service, capital improvements, and how to report vandalism you may witness to city infrastructure and equipment.

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